H&M Empire Cleaning Services
Founded in 2015, H&M Empire Cleaning Services started as a commercial cleaning business, dedicated to delivering high-quality services for businesses and corporate spaces. Over time, we recognized the growing need for specialized cleaning services in the community, particularly for individuals requiring additional home support. In 2022, we expanded our services to include residential care, domestic cleaning, window cleaning, detailed cleaning, and high-access cleaning.
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Today, we proudly support NDIS (National Disability Insurance Scheme) participants and DVA (Department of Veterans’ Affairs) clients, offering personalized and accessible cleaning solutions to meet their unique needs. Our team understands the importance of sensory-friendly environments, using appropriate cleaning products, methods, and tailored approaches to ensure comfort and well-being.
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Company Vision
To be a leading provider of inclusive and specialized cleaning services in Australia, ensuring that every home and business we serve is clean, comfortable, and supportive of individual needs, particularly for those under NDIS and DVA programs..
Company
Values
Quality – Delivering superior cleaning services with attention to detail.
Inclusivity – Providing personalized cleaning solutions that respect and accommodate each client’s unique needs.
Compassion – Ensuring a comfortable, supportive experience for all clients.
Professionalism – Upholding the highest standards in service and client interactions.
Safety – Prioritizing the health, safety, and comfort of our clients and staff.
Company Goals
• Deliver high-quality, professional cleaning services that enhance the well-being of all clients.
• Expand specialized services for NDIS and DVA clients, offering personalized, sensory-conscious solutions.
• Ensure customer satisfaction and trust through consistent and compassionate service.
• optional Implement eco-friendly and non-toxic cleaning practices for a safer environment if required
• Invest in employee training to provide specialized support for individuals with diverse support needs.
• Improve operational efficiency by integrating modern cleaning techniques and technology.
• Build strong community partnerships with NDIS providers, accessibility support networks, and veteran organizations.
• Maintain compliance with NDIS and DVA standards to offer seamless support to participants.